We take company pensions off your plate

From initial implementation to ongoing support, ginkgo provides comprehensive expert support for all aspects of bAV — whether it's existing contracts, new ginkgo pension plans, or pension transfers. Our expert team supports contract changes, payroll processes, and all technical questions via phone, email, or directly in the app.

Existing
bAV contracts

on platform
for people/HR
and

ginkgo
bAV contracts

on platform & in app
for people/HR & employees
  • Supervision of voluntary changes
    In the ginkgo bAV
  • Inventory management
    upon request
  • Preparatory payroll
    fully adopted
  • Technical and professional support
    to the platform & app and to the bAV
  • Exchange with employees
    and insurer (s)
  • Accessibility “at the push of a button”
    for people/HR and MA via app & email
  • Preparatory payroll
    fully adopted

Existing
bAV contracts

on platform
for people/HR
  • Transfer of pension capital
    Into the ginkgo bAV
  • Support in bAV takeover
    (not recommended)
ginkgo Team präsentiert die ginkgo bAV Lösung am Messestand

We take bAV off your plate

Our promise

From designing the bAV program and technical implementation to launch, ginkgo takes company pensions off the plates of People and HR teams. And in day-to-day operations, our experts are always on hand with ongoing support and deep expertise — for maximum impact with minimal effort.

Visualisierung: Kompetentes ginkgo Expertenteam bietet Online-Support via Telefon, Chat und Video für alle bAV-Fragen
expert support

Reliable expertise. Whenever needed.

Employees can reach our expert team at any time by phone or email for support on all topics.

Self-info

ginkgo knowledge base

On the ginkgo platform, employees can find articles, tips, and best practices on retirement planning, ETFs, and company pensions — and much more — to help them get the most out of their company pension scheme. In addition, ginkgo’s expert support team is always available to answer questions of any kind.

Experience the ginkgo app & platform

Discover the modern bAV with ETFs

Comprehensive support by ginkgo

ginkgo support Team

ginkgo team with four licensed insurance brokers

IHK-certified (§34d GewO)
Icon - Telefonsupport

Instant availability at the push of a button

via app or email
Icon - Support via (Video) Call

1:1 sessions via (video) calls

Office hours available as needed
Kundenstimmen

Das sagen Kunden 
über uns

FIND answers to frequently asked questions

FAQ

How does ginkgo handle existing bAV contracts?

Are there sales commissions in the ginkgo bAV?

How complex is it to implement ginkgo in a company?

What happens to my ginkgo bAV if I change my employer?